Client Onboarding (Website)
Website design onboarding
Help us understand your vision so we can build you a beautiful website.
Step 1 of 6
Your business
Let's start with the basics about your brand.
Order number required
You'll find this in your confirmation email after purchase.Can't find it? Check your purchase confirmation email.
Business details
The information you provide below will be used directly on your website. Please make sure all details are accurate, up to date, and exactly as you would like them to appear publicly.
Call to action (CTA)
Select all that apply — we'll use these as primary CTAs on your website.
Call us
Email us
Book / enquire
WhatsApp us
Shop now
Get a quote
Sign up to newsletter
Other
Your audience
Who are you trying to reach with your website?
Local / city
National (UK)
National (US)
Europe
Global
Other
Helps us tailor your website content to your area.
The more detail you give us here, the better we can structure and write your website.
Yes — I want to show prices
Partially — some prices only
No — enquiry / quote based
Not sure yet
Your website project
Tell us about the website you need and what you're looking for.
Brand new website
Website redesign
Landing page website
Service business website
Physical product website
Digital product website
Subscription & membership website
Shopify
WordPress
Generate leads / enquiries
Sell products online
Build brand credibility
Showcase portfolio / work
Drive bookings / appointments
Grow email list
Provide information
Rank on Google (SEO)
This really helps us understand your style preferences.
Brand & content
Help us create a website that looks and sounds exactly like you.
Professional
Friendly
Playful / fun
Inspirational
Educational
Bold / edgy
Luxury / premium
Minimal / clean
Conversational
Humorous
Yes — I have a logo
No — I don't have one yet
If you have a logo, we'll request it from you via our WhatsApp group chat.
Content
Yes — I have all the copy ready
Partially — I have some copy
No — I need copywriting help
For each page, enter the page name and a brief description of what you would like on it. If you don't have content ready, a brief idea is fine — we will use AI to help create the content for you.
We recommend every website includes: Home, About, Contact, Privacy Policy, Terms & Conditions, and a Services / Product Category page. Please make sure these are included below.
Yes — I have professional photos
I have some images but need more
No — I'll need stock images
No — I need a photographer
Yes — I have video ready
No — not needed
No — but I'd like some
Competitor websites
Add up to 5 competitor websites so we can understand your market and make sure yours stands out.
Technical details
Help us understand the technical side so we can set everything up correctly.
Domain name
Also let us know who it's registered with, e.g. GoDaddy, Namecheap, 123-Reg.
Hosting
Features & functionality
Contact form
Online booking / appointments
Live chat
Blog / news section
E-commerce / shop
Portfolio / gallery
Email newsletter sign-up
Social media feed
Password protected pages
Multi-language support
Reviews / testimonials section
FAQ section
List any software or platforms that need to be connected to your website.
Final details
Just a few last things before we get started.
Email
WhatsApp
Phone
Video call
Slack
Please read before submitting
SEO: Our website build does not include SEO-optimised pages. SEO is a separate package — please speak to your PageCrowd agent if you would like to add this.
Shopify billing: If your website is built on Shopify, please be aware that Shopify charges a monthly subscription fee directly to you. This is not charged by PageCrowd and is separate from our fees.
Domain & hosting: Domain registration and website hosting are not charged by PageCrowd. These are third-party costs that you will be billed for directly by your domain registrar and hosting provider.
Our fees: PageCrowd charges a one-off fee for the website build. Our only recurring charge is for our optional monthly website maintenance service, which must be signed up for separately.
Shopify billing: If your website is built on Shopify, please be aware that Shopify charges a monthly subscription fee directly to you. This is not charged by PageCrowd and is separate from our fees.
Domain & hosting: Domain registration and website hosting are not charged by PageCrowd. These are third-party costs that you will be billed for directly by your domain registrar and hosting provider.
Our fees: PageCrowd charges a one-off fee for the website build. Our only recurring charge is for our optional monthly website maintenance service, which must be signed up for separately.
All done — thank you!
We've received your onboarding details. Our team will review everything and be in touch within 1–2 business days to get the project started.
Support
Typically replies within an hour
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