How to Manage Your Blog Comments on Your Shopify Store

How to Manage Your Blog Comments on Your Shopify Store

Managing blog comments on your Shopify store allows you to engage with your readers, moderate discussions, and maintain a positive community around your content. Here’s a step-by-step guide on how to manage blog comments on your Shopify store:

How to Manage Your Blog Comments on Your Shopify Store

Step 1: Access Your Shopify Admin

  1. Log in to your Shopify account.
  2. Once logged in, you’ll be directed to your Shopify admin dashboard.

Step 2: Navigate to Blog Posts

  1. From the Shopify admin dashboard, go to "Online Store" in the left-hand menu.
  2. Click on "Blog posts."

Step 3: Set Up Comment Settings

  1. Select a Blog Post:

    • Click on the title of the blog post you want to manage comments for, or click "Manage blogs" to adjust settings for all posts in a particular blog.
  2. Comment Settings:

    • Scroll down to the "Comments" section within the blog post editor.
    • Choose one of the following options for comment settings:
      • Disable comments: Prevent any comments from being posted on this blog post.
      • Allow comments, but disable auto-publishing: Comments need to be approved by an admin before they appear.
      • Allow comments and auto-publish: Comments will appear immediately without approval.
  3. Save Settings:

    • Click "Save" to apply the changes to your blog post.

Step 4: Approve or Delete Comments

  1. Access Comments Section:

    • Go to "Online Store" > "Blog posts" and click on "Manage comments" at the top of the Blog posts page.
  2. Review Pending Comments:

    • Here, you’ll see a list of all comments that are pending approval, published, or marked as spam.
    • Click on a comment to review its content.
  3. Approve or Delete:

    • To approve a comment, click "Approve." Approved comments will be visible on your blog post.
    • To delete a comment, click "Delete." Deleted comments will be permanently removed and will not be visible on your blog post.
    • If a comment is spam or inappropriate, you can mark it as "Spam" to remove it and help Shopify’s spam detection learn from it.

Step 5: Respond to Comments

  1. Engage with Readers:

    • For approved comments, you can click "Reply" to respond directly to your readers. Engaging with your audience can foster a sense of community and encourage more interaction.
  2. Notification Settings:

    • Ensure you’re notified when new comments are posted by setting up email notifications in your Shopify admin.

Step 6: Monitor Comment Activity

  1. Regular Checks:

    • Regularly check the comments section to approve new comments and engage with your audience.
    • Keeping an eye on comments helps maintain a positive and interactive community on your blog.
  2. Moderation Policy:

    • Develop and communicate a clear moderation policy to manage expectations about what kind of comments are acceptable.
    • Ensure your readers are aware of this policy to reduce the likelihood of inappropriate comments.

Additional Tips

  1. Use a Third-Party App:

    • If you require more advanced comment management features, consider integrating a third-party commenting system like Disqus. These systems often provide better moderation tools, spam protection, and enhanced engagement features.
  2. Encourage Quality Comments:

    • At the end of your blog posts, encourage readers to leave thoughtful comments by asking open-ended questions or inviting them to share their experiences.
  3. Monitor for Spam:

    • Be vigilant about spam comments. Shopify’s built-in spam detection helps, but regular monitoring is essential to keep your blog comments section clean.


Managing blog comments on your Shopify store is essential for fostering engagement and maintaining a positive reader community. By following these steps, you can effectively moderate, respond to, and encourage valuable discussions on your blog. Regularly reviewing and managing comments ensures your blog remains a welcoming and interactive space for your audience. If you need further assistance, Shopify’s support team and community forums are available to help.