How to Edit Email Templates for Orders on Your Shopify Store

Editing email templates for orders on your Shopify store allows you to customise the content and design of emails sent to customers when they place an order. Here's a step-by-step guide on how to edit email templates for orders:

How to Edit Email Templates for Orders on Your Shopify Store

Step 1: Log in to Your Shopify Admin

1. Open your web browser and go to the Shopify website.
2. Log in to your Shopify account with your username and password.
3. You will be directed to your Shopify admin dashboard upon successful login.

Step 2: Navigate to Settings

1. From the Shopify admin dashboard, click on "Settings" in the bottom left corner.
2. In the Settings menu, select "Notifications."

Step 3: Edit Email Templates

1. In the Notifications settings, you will see a list of different email templates for various events, including order notifications.
2. Click on the email template you want to edit, such as "Order confirmation."
3. This will open the email template editor where you can make changes to the content and design.

Step 4: Make Changes to the Template

1. Edit Text: Click on the text you want to change and type your desired text.
2. Customise Design: Use the formatting options to change font styles, colours, and sizes. You can also add images or links as needed.
3. Preview: Use the preview option to see how your changes will look in the email.
4. HTML Editing: If you are familiar with HTML, you can switch to the HTML editor to make more advanced customisations.

Step 5: Save Your Changes

1. After making your desired changes, click on the "Save" button to save the updated email template.
2. Shopify will automatically apply the changes to future emails sent to customers.

Step 6: Test the Email

1. To ensure that your changes are applied correctly, place a test order on your store and verify that you receive the updated email notification.
2. Check the email for any formatting issues or errors.

Additional Tips

1. Personalisation: Add dynamic content such as customer names, order details, and product information to personalise the emails for each recipient.
2. Mobile Optimization: Ensure that your email templates are mobile-friendly, as many customers may view them on mobile devices.
3. A/B Testing: Experiment with different email designs and content to see which ones result in higher open rates and conversions.
4. Legal Compliance: Include important information such as order details, shipping information, and refund policies to comply with legal requirements and provide transparency to customers.

Conclusion

Editing email templates for orders on your Shopify store allows you to customise the communication sent to your customers, providing a more personalised and engaging experience. By following these steps, you can easily make changes to the email templates to match your brand's style and messaging. If you encounter any issues or need further assistance, Shopify’s support resources and community forums are valuable resources.