How to Edit Email Templates for Local Pickup on Your Shopify Store

How to Edit Email Templates for Local Pickup on Your Shopify Store

Editing email templates for local pickup on your Shopify store allows you to customise the content and design of emails sent to customers who choose the local pickup option for their orders. Here’s a step-by-step guide on how to edit these templates:

How to Edit Email Templates for Local Pickup on Your Shopify Store

Step 1: Log in to Your Shopify Admin

  1. Open your web browser and navigate to the Shopify website.
  2. Log in to your Shopify account using your credentials.
  3. Once logged in, you'll land on your Shopify admin dashboard.

Step 2: Access Notification Settings

  1. From the Shopify admin dashboard, click on "Settings" located at the bottom left corner.
  2. In the Settings menu, select "Notifications."

Step 3: Choose the Local Pickup Notification Template

  1. Within the Notifications settings, locate the email template related to local pickup notifications.
  2. Typically, this template is titled "Local pickup instructions."

Step 4: Edit the Email Template

  1. Click on the "Local pickup instructions" template to access the editing options.
  2. In the template editor, you can modify both the text and design elements.

Step 5: Customize Text and Design

  1. Edit Text: Click on the text you wish to modify and replace it with your desired content. Ensure to include relevant information such as pickup location details, operating hours, and any special instructions for customers.
  2. Formatting: Utilize the formatting options to adjust font styles, sizes, colors, and alignments to match your brand's aesthetics.
  3. Dynamic Content: Incorporate dynamic content tags to include customer-specific information such as order details and pickup instructions.
  4. Preview: Use the preview feature to visualize how your changes will appear in the final email.

Step 6: Save Changes

  1. Once you’ve made the necessary edits, click on the "Save" button to save the updated email template.
  2. Shopify will automatically apply your changes to future local pickup instruction emails sent to customers.

Step 7: Test the Email

  1. To ensure that your modifications are implemented correctly, place a test order on your store and select the local pickup option.
  2. Verify that you receive the updated local pickup instruction email.
  3. Review the email to confirm that all information is accurate and properly formatted.

Additional Tips

  1. Branding Consistency: Maintain consistency with your brand's voice, tone, and visuals across all email communications to reinforce brand identity and build trust with customers.
  2. Clarity and Conciseness: Provide clear and concise information in the local pickup instruction email to ensure customers understand the process and know what to expect.
  3. Confirmation and Reminder: Consider sending a confirmation email immediately after the order is placed and a reminder email closer to the pickup date to keep customers informed and minimise missed pickups.
  4. Customer Support: Include contact information or links to customer support resources in the email in case customers have questions or need assistance.


Editing email templates for local pickup on your Shopify store allows you to customize communication with customers who choose this option for their orders. By following these steps, you can tailor the content and design of local pickup instruction emails to provide a seamless and branded experience for your customers. If you encounter any issues or require further assistance, Shopify’s support resources and community forums are available to assist you.