How to Add Local Pickup Option to Your Shopify Store

How to Add Local Pickup Option to Your Shopify Store

Adding a local pickup option to your Shopify store allows customers to collect their orders directly from your physical location, saving on shipping costs and time. Here’s a step-by-step guide on how to set up local pickup for your Shopify store:

How to Add Local Pickup Option to Your Shopify Store

Step 1: Access Your Shopify Admin

  1. Log in to your Shopify account.
  2. Once logged in, you will be directed to your Shopify admin dashboard.

Step 2: Navigate to Shipping and Delivery Settings

  1. From the Shopify admin dashboard, click on "Settings" in the bottom left corner.
  2. Select "Shipping and delivery" from the settings menu.

Step 3: Set Up Local Pickup

  1. In the "Shipping and delivery" page, scroll down to the "Local pickup" section.
  2. Click on "Manage" next to the "Local pickup" heading.

Step 4: Enable Local Pickup for a Location

  1. If you have multiple locations, select the location where you want to offer local pickup.
  2. Tick the checkbox that says "This location offers local pickup."

Step 5: Set Up Pickup Details

  1. Pickup Instructions: Provide clear instructions for customers on how to pick up their orders. This might include:
    • The address of your location.
    • Hours of operation.
    • Any identification or order information they need to bring.
  2. Preparation Time: Set the estimated time required to prepare an order for pickup. For example, 2 hours or 1 business day.
  3. Notification Settings: Choose how you want to notify customers when their orders are ready for pickup. This can be through email or SMS notifications.

Step 6: Save Your Settings

  1. After configuring your local pickup settings, click "Save" to apply the changes.

Step 7: Test the Local Pickup Option

  1. To ensure everything is set up correctly, go to your store's checkout page and simulate a purchase.
  2. Enter a local address and verify that the local pickup option is displayed during checkout.

Additional Tips

  1. Clear Communication: Highlight the availability of local pickup on your store’s homepage or in a banner to inform customers of this option.
  2. Contact Information: Ensure your contact details are easily accessible so customers can reach out with any questions regarding their pickup.
  3. Order Management: Regularly monitor and manage your local pickup orders to ensure timely preparation and customer satisfaction.
  4. Customer Updates: Keep your customers updated about their order status, especially when their order is ready for pickup.


Setting up a local pickup option on your Shopify store provides a convenient and cost-effective solution for customers who are able to collect their orders in person. By following these steps and providing clear instructions, you can enhance the shopping experience and improve customer satisfaction. If you encounter any issues or need further assistance, Shopify’s support resources and community forums are valuable resources.