How to Activate Automatic Carrier-Calculated Shipping for Your Shopify Store

How to Activate Automatic Carrier-Calculated Shipping for Your Shopify Store

Activating automatic carrier-calculated shipping on your Shopify store allows you to offer real-time shipping rates from carriers like UPS, FedEx, and DHL. This guide will walk you through the steps to enable this feature.

How to Activate Automatic Carrier-Calculated Shipping for Your Shopify Store


  • Shopify Plan: Ensure you are on the Shopify Advanced plan or higher, or have the Shopify Plus plan. Alternatively, you can add this feature to any plan for an additional monthly fee.
  • Carrier Accounts: You need to have accounts with the carriers you want to use for real-time rates (e.g., UPS, FedEx, DHL).

Step 1: Access Your Shopify Admin

  1. Log in to your Shopify account.
  2. Once logged in, you’ll be directed to your Shopify admin dashboard.

Step 2: Navigate to Shipping Settings

  1. From the Shopify admin dashboard, click on "Settings" in the bottom left corner.
  2. Select "Shipping and delivery" from the settings menu.

Step 3: Manage Shipping Rates

  1. In the "Shipping and delivery" page, find the "Shipping" section and click on "Manage rates".
  2. You will see a list of your existing shipping zones and rates.

Step 4: Add Carrier-Calculated Rates

  1. Choose a Shipping Zone: Select the shipping zone where you want to offer carrier-calculated rates. Click on "Add rate" next to the zone.
  2. Select Use Carrier or App to Calculate Rates: In the popup window, choose "Use carrier or app to calculate rates."

Step 5: Configure Carrier-Calculated Shipping

  1. Select a Carrier: Choose the carrier you want to use from the list (e.g., UPS, FedEx, DHL).
  2. Account Information: Enter your carrier account credentials (e.g., API key, username, password) if prompted. This step varies by carrier.
  3. Services and Packaging: Select the services you want to offer (e.g., ground, 2-day shipping) and specify any packaging preferences if applicable.

Step 6: Set Handling Fees (Optional)

  1. You can add a handling fee to the carrier-calculated rates to cover additional costs. This can be a flat fee or a percentage.
  2. Enter the desired handling fee and save your changes.

Step 7: Save and Activate

  1. After configuring your carrier-calculated shipping settings, click "Done."
  2. Save your changes on the "Shipping and delivery" page.

Step 8: Test the Setup

  1. Go to your store's checkout page and simulate a purchase to test if the carrier-calculated rates are displayed correctly.
  2. Ensure that the rates are accurate and match the carrier's published rates.

Additional Tips

  1. Multiple Carriers: You can enable multiple carriers for a single shipping zone. Repeat the steps for each carrier you want to add.
  2. Shipping Profiles: Use shipping profiles if you have different shipping needs for specific products. This allows you to apply carrier-calculated rates to specific product groups.
  3. Customer Experience: Clearly display estimated delivery times and costs during checkout to improve customer satisfaction.
  4. Regular Updates: Carrier rates can change. Regularly check your carrier accounts and Shopify settings to ensure everything is up to date.


Activating automatic carrier-calculated shipping on your Shopify store provides your customers with accurate, real-time shipping rates, enhancing their shopping experience and ensuring you don't undercharge for shipping. By following these steps, you can easily set up and manage carrier-calculated shipping rates on your Shopify store. If you encounter any issues or need further assistance, Shopify’s support resources and community forums are valuable resources.